A non-refundable advance deposit of the 1st night's stay plus tax is required for all stays. If you need to cancel your stay, and do so at least 48 hrs prior to your reservation date, a credit in the amount of the deposit can be kept in our system for up to one year of that reservation date for a future stay.
We do remote check-ins, we will need to send you an email with check in information from gcfrontdesk1883@outlook.com. If you have booked through a 3rd party booking agent such as booking.com, priceline etc. Please call us at 479-244-7567 ext 1 to update your email with us as third party agents do not put your actual email in your reservation information sent to us.
Your suite is not guaranteed until 4pm on the day of your arrival, Parking is available as early as Noon the day of your arrival, do not worry about a parking pass. Check out is at 11 a.m. We do not have an elevator, suites are located on the 2nd and 3rd floors above the lobby.
If you check in and need to leave earlier than planned, there are NO REFUNDS for any additional nights you have left.
Well behaved children are welcome.
Sorry, we do not accept pets. By law service animals (Must be with you at all times.) are allowed however.
Additional things you can be charged for:
-Smoking inside the hotel or suites, if you do smoke there will be a $500 charge applied.
-Using Bath Bombs in our Jacuzzi® jetted tubs. There will be a $50 charge applied if used.
-Human or service dog excrement left in your suite a $250 Clean up fee will be applied
-Stained linens and or towels there will be a $90 replacement fee applied.
-Destruction or damage of furniture in your suite during your stay at the Grand Central Hotel. You will be charged the amount needed to replace the furniture piece(s) up to $1,500.00.
Housekeeping requests
If staying for more than one (1) night, please note that housekeeping does not provide daily cleanings for your privacy. If you could hang your towels up to dry after each use and ask for a refresh only after 2 nights this will help us conserve water and energy. However you can call our sister hotel at 479-253-8630 and we will assist you with a refresh between 10am and 3pm daily. Thank you
We can offer 1 ONE parking space per suite. Including suites 204 and 302. At check in please give us the information about the (1) One vehicle you will be parking in our spaces.
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